At Ricaboost, we are committed to providing our customers with fast, reliable, and secure shipping services to ensure your orders arrive promptly and in perfect condition. We understand that timely delivery is crucial to your overall shopping experience, and we strive to meet or exceed your expectations with every purchase. This Shipping and Delivery Policy outlines all essential information regarding our shipping methods, delivery times, costs, and other related details. Please read this page carefully to understand how we handle your orders from our warehouse to your doorstep.

---

1. Order Processing

Once you place an order with Ricaboost, our team begins processing it promptly. Typically, orders are processed within 1-2 business days, excluding weekends and public holidays. During peak seasons or promotional periods, processing times may be slightly extended due to high order volumes. We appreciate your patience during these times.

Order Confirmation

After completing your purchase, you will receive an order confirmation email containing your order details and an estimated delivery date. Please check your email thoroughly and keep your order number handy for future inquiries.

Processing Time

• Standard Orders: 1-2 business days
• Custom or Made-to-Order Products: As specified at checkout, which may take additional days

---

2. Shipping Methods and Carriers

We partner with reputable shipping carriers to ensure your package reaches you safely and on time. The available shipping methods and carriers may vary based on your location and the size of your order.

Common Shipping Carriers

• United States Postal Service (USPS)
• FedEx
• UPS
• DHL (for international shipments)

Shipping Options

• Standard Shipping: Typically delivers within 5-7 business days for domestic orders; longer for international orders.
• Expedited Shipping: Delivery within 2-3 business days (additional charges may apply).
• Overnight Shipping: Next-business-day delivery available in select regions (additional charges apply).

Note: Exact delivery times depend on your location, the shipping method selected, and current carrier schedules.

---

3. Shipping Costs

Shipping fees are calculated based on the weight, dimensions, destination, and chosen shipping method. During checkout, you will see the total shipping cost before completing your purchase.

Free Shipping

• We offer free standard shipping on orders over a certain amount (e.g., $50), subject to promotion terms.
• Free shipping may have longer delivery times depending on the destination.

International Shipping

• Shipping rates for international orders vary by country and are calculated at checkout.
• Customers are responsible for any applicable customs duties, taxes, or import fees levied by their country’s customs authorities.

---

4. Delivery Timeframes

While we aim to deliver your orders within the estimated timeframes, please note that factors beyond our control may cause delays. These include weather conditions, customs processing, carrier delays, or other unforeseen circumstances.

Location	Standard Shipping	Expedited Shipping	Overnight Shipping
Domestic (US)	5-7 business days	2-3 business days	Next business day
International	10-21 business days	7-14 business days	N/A

Note: Delivery times are approximate and may vary.

---

5. International Shipping and Customs

For international orders, please be aware:

• Your package may be subject to customs inspections and import duties.
• Delivery times may be affected by customs processing delays.
• Ricaboost is not responsible for additional customs charges or import taxes; these are the responsibility of the customer.
• We recommend checking your country’s customs policies before placing an order.

---

6. Tracking Your Shipment

Once your order has been shipped, you will receive a confirmation email containing a tracking number. This allows you to monitor your package’s progress through the carrier’s website.

How to Track

• Use the tracking number provided in your email.
• Visit the carrier’s website and enter your tracking ID.
• Keep an eye on your delivery status and estimated delivery date.

Assistance

If you experience issues with tracking or your delivery seems delayed, contact our customer support team at support@ricaboost.com or call +1 540 461 6000 for assistance.

---

7. Delivery Acceptance and Responsibilities

• Delivery Address Accuracy: Please ensure that your shipping address is complete and accurate at checkout. Ricaboost is not responsible for delays or failed deliveries caused by incorrect or incomplete address details.
• Receiving Packages: We recommend that someone is available at the delivery address to receive your package. If no one is available, the carrier may leave the package at a secure location or attempt redelivery.
• Signatures: For high-value orders, a signature may be required upon delivery. If you prefer no signature requirement, please specify at checkout; however, Ricaboost is not responsible for lost or stolen packages once delivered.
• Damaged or Missing Items: If your package arrives damaged, tampered with, or if items are missing, please notify the carrier immediately and contact our support team within 48 hours.

---

8. Delays and Rescheduling

While we do our best to ensure timely delivery, delays can happen due to factors beyond our control. In such cases:

• We will notify you of any delays as soon as possible.
• We will work with the carrier to resolve delivery issues.
• If necessary, we may reschedule your delivery or provide alternative solutions.

---

9. Shipping Restrictions

Some products or destinations may be subject to restrictions or bans. We reserve the right to refuse shipments to certain locations or to certain products that cannot be legally shipped.

---

10. Customer Support and Contact Information

For questions or concerns related to shipping and delivery, please contact us:

Address: 306 St Claire Ln, Richmond VA 23223
Phone: +1 540 461 6000
Email: support@ricaboost.com

Our dedicated customer service team is available to assist you with tracking, delivery issues, or special shipping requests.

---

11. Changes to Shipping Policy

Ricaboost reserves the right to update or modify this Shipping and Delivery Policy at any time without prior notice. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically before placing orders.